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Privacy Policy
The Yarn Barn LLC takes your privacy seriously. Please read the following to learn about our privacy policy. This policy covers how The Yarn Barn LLC treats personal information that we collect and receive, including information related to your past use of The Yarn Barn LLC products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

This policy does not apply to the practices of companies that The Yarn Barn LLC does not own or control, or to people that The Yarn Barn LLC does not employ or manage.

INFORMATION COLLECTION AND USE
When you use our website, The Yarn Barn LLC automatically receives and records information on our server logs from your browser, including your IP address, The Yarn Barn LLC cookie information, and the page you request. A "cookie" is a small data file that can be placed on your hard drive when you visit certain web sites. No personal information is contained in the cookies used by traveling through the website.

When you make a purchase The Yarn Barn LLC requires information such as your name, email address, mailing address, billing address and credit card information so we may fulfill your order. Once you register with The Yarn Barn LLC and sign in to our services, you are not anonymous to us.

The Yarn Barn LLC uses information for the following general purposes: to mail you any purchased products, and to track the most popular pages viewed on our site so we can continually improve our online store.

If we have a problem processing your credit card, we will contact you via email - usually this is to double-check the expiration date and/or CVV2 code. We will never ask you to send photocopies of your credit card or personal identification such as a driver's license or passport. If you have any questions whether an email asking for information is really from us, please call us at (203) 389-5117 or email us at yarnbarn@sbcglobal.net.

INFORMATION SHARING AND DISCLOSURE
Your privacy is very important to us. Therefore, The Yarn Barn LLC does not rent, sell, or share personal information about you with other people or any company except under the following circumstances:

  • To respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

  • In order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of The Yarn Barn LLC's terms of use, or as otherwise required by law.

  • We may transfer information about you if The Yarn Barn LLC is acquired by or merged with another company. In this event, The Yarn Barn LLC will notify you before information about you is transferred and becomes subject to a different privacy policy.

ACCESS TO YOUR PERSONAL INFORMATION
If you create a user account, you can view and modify your contact information at any time by accessing the My Account page on our web site. Access to your account information is protected by a password you select.

If you forget your password, you can ask for it to be sent to the e-mail address you used to create your account. We will never give your password to anyone by any other method.

You may request that we delete your personal information by sending us an email request to yarnbarn@sbcglobal.net. Please include your full name, account email and order number, if the order number is available.

CONFIDENTIALITY AND SECURITY
We limit access to personal information about you to employees (as well as the credit card company and/or its processing agent) who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, The Yarn Barn LLC has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online, including industry-standard SSL-encryption to protect data transmissions in certain areas of our website, such as the shopping cart and payment information entry pages.

OUR EMAIL MAILING LIST
For those people who request to be added to our email list so that they may receive our email newsletter, we maintain records of the email address and the requesting person's name and telephone number if this is provided to us. This information is used solely to send out our email newsletter. It is not used for any other purpose. It is not shared with any other party.

CHANGES TO THIS PRIVACY POLICY
The Yarn Barn LLC may update this policy at any time to include use of customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, please check back at our website periodically.

QUESTIONS OR SUGGESTIONS
If you have questions or suggestions, please email us at yarnbarn@sbcglobal.net

 

 


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